Ordered with care.
Delivered with certainty.
Fast, fully-tracked delivery across the UAE — a 60-day money-back guarantee on every first box, and a support team that has your back if anything isn't perfect.
Four things you can count on
Whatever you order, however you order it — these come as standard.
Same-day delivery before 12pm
Order before 12pm and it's delivered the same day, anywhere in the UAE. Orders placed after the cutoff reach you the next business day.
Cutoff 12pmFree shipping campaigns
Shipping is calculated at checkout by location and order size — and is often on us during promotions.
Calculated at checkoutAlways tracked
The moment your order is dispatched you get a tracking number by email or WhatsApp.
Email + WhatsAppBacked by our guarantee
Every first box carries our 60-day money-back guarantee — and damaged or incomplete orders are put right within 48 hours.
60-day guaranteeFrom checkout to your door in a day — or less
Place an order before 12pm and it's dispatched with swftbox and delivered the same day — orders after the cutoff arrive the next business day.
Pick your emirate, see the timing
Same-day delivery across the Emirates for pre-12pm orders. Final shipping fees are always confirmed at checkout.
Know exactly where it is
Once dispatched, your tracking link arrives by email and WhatsApp. Try it with a sample number below.
Drop in the tracking number from your dispatch email or WhatsApp to see exactly where your order is.
Every first box, guaranteed
Our policy in plain language — with the 60-day money-back guarantee up front.
Quality you can trust — and a 60-day guarantee behind it.
Every BioActive+ formula is made to strict quality-control standards and sealed for your safety. And every first box is backed by our 60-day money-back guarantee — take it daily for 60 consecutive days, and if you see no visible results, we refund your first box in full. One WhatsApp message, no forms.
Made to exacting standards
Liquid supplements are produced under strict quality control and sealed at source for your safety.
The 60-day money-back guarantee
Take your formula daily for 60 consecutive days — if you see no visible results, WhatsApp us your order number and we refund your first box in full. First box of a formula, once per customer; bundles covered as a full kit.
Beyond the guarantee
Sealed consumables can't be returned or exchanged for change of mind — which is exactly why the guarantee exists. Please check items, quantities and address at checkout.
Something wrong? We'll fix it
Damaged or incorrect items are always covered — our support team will sort it out for you promptly.
Arrived damaged or incomplete?
It's rare — but if it happens, it takes just three quick steps. Every order is covered, on top of your 60-day guarantee.
Frequently asked questions
The quick answers to everything about getting your BioActive+ order.
Order before 12pm and delivery is the same day, anywhere in the UAE. Orders placed after the 12pm cutoff arrive the next business day (weekends and public holidays excluded).
Shipping fees are calculated at checkout based on your location and order size. Keep an eye out for promotional campaigns where free shipping may apply.
Once your order is dispatched you'll receive a tracking link by email or WhatsApp so you can monitor your delivery every step of the way.
Yes — we deliver to selected international locations. International shipping times vary depending on the destination and customs clearance.
Please make sure your shipping address and contact details are accurate to avoid delays. If a delivery attempt fails due to incorrect information or unavailability, re-delivery fees may apply.
While we work hard to meet our timelines, occasional delays can happen due to public holidays, weather conditions, or courier and customs processing.
Every first box is covered by our 60-day money-back guarantee: take your formula daily for 60 consecutive days, and if you see no visible results, WhatsApp us your order number — we refund your first box in full within 5 business days. Beyond the guarantee, supplements are sealed consumables, so we can't accept change-of-mind returns. Damaged or incorrect orders are always put right — contact us within 48 hours at customer@bioactive.ae.
Still have a question?
Our UAE support team is one message away. Reach out and a real person will get you sorted — usually the same day.